Patient Care Technician job at UT Southwestern Medical Center, Dallas, TX (2023)


Multiple Patient Care Technician Opportunities in Various Specialities!

Patient Care Technicians (PCTs) provide high-acuity, multidisciplinary care for patients whose needed treatment ranges from pre-operation to post-operation, medical surgical departments and surgical units. We offer a variety of shifts, full time, part time and PRN positions at William P. Clements Jr. University hospital (CUH).

We offer a comprehensive benefit package that includes:

  • Paid (zero premium) medical coverage for employees starting first day
  • State of Texas defined-benefit pension plan
  • Generous Paid Time off ) vacation & sick leave plus 14 paid holidays
  • Paid (zero premium) medical coverage for employees starting first day
  • State of Texas defined-benefit pension plan
  • Generous Paid Time off ) vacation & sick leave plus 14 paid holidays



High school diploma or equivalent. Must be able to read, write and communicate in English. Familiarity with medical terminology. Working knowledge of basic computer software skills.One year acute care inpatient hospital experience preferred, or a certified nursing assistant certificate or certified medical assistant certificate or completed the first semester of nursing clinicals.

Current Basic Life Support (BLS) certification, course accredited by the American Heart Association (AHA) or American Red Cross (ARC). Must achieve validation of required core competencies and training within 6 months of employment.

  1. Provide patient care under the direction of nursing staff being certain to only perform tasks in which training and/or competency has been validated.
  2. Collect, monitor, and document pertinent data relating to patient functioning and care to include but not limited to: intake and output, weight, temperature, pulse, respirations, and blood pressure. Recognizes and immediately reports values outside normal parameters to the nurse.
  3. Perform patient rounding being sure to report any changes in a patient's condition or behavior immediately to the nurse. Seeks assistance and guidance as needed to ensure that patient care is delivered in a safe, high quality and effective manner at all times.
  4. Assess, identify, and monitor environmental, patient, and the patient's family needs in a respectful, positive, and timely manner to achieve satisfaction.
  5. Perform basic hygiene care in accordance with the Department of Nursing policies, procedures and unit standards to include but not limited to peri care, oral care, daily hygiene, linen changes, skin changes, and foley care.
  6. Transfer and transport patients in accordance with policies and procedures with specific consideration to age-specific and safety needs.
  7. Resolve patient concerns by initiating service recovery and immediately escalating patient, family, visitors and staff concerns through the chain of command.
  8. Build meaning and sustainable relationships of trust through open and interactive communication with members of the healthcare team.
  9. Prepare, update, and disseminate reports at the change of shift and when changes are noted in the patient's condition.
  10. Support the administrative and clinical operations of assigned practice environment.
  11. Orient new staff and students to work areas. Collaborates with other nursing staff and hospital employees to create an environment that is conducive to the retention of qualified personnel.
  12. Utilize downtime to assist others and/or to provide additional supportive measures to patients and/or patients’ families within the respective patient care environment. Completes other duties as assigned. Performs in the role of sitter as needed, documents as required.
  13. Maintain current compliance with ongoing annual education requirements (modules, classes and competencies).
  14. Performs other duties as assigned.


  • Work requires constant walking, standing, bending, turning, and stooping. Pushing and pulling heavy objects such as patient beds. Must be able to help lift and turn patients.
  • Work requires good interpersonal skills and verbal and written communication skills.
  • Work requires contact with physicians, residents, fellows, allied health personnel, and other medical and non-medical office personnel to coordinate necessary information and to provide optimal level of patient care.
  • Work requires telephone skills when in contact with patients, referring physicians, and pharmaceutical representatives outside of university, vendors, and third party payees.
  • Work requires ability to read, write, and perform mathematical calculations.

The following is the acronym, "PACT", and is fundamental to all clinical positions at UT Southwestern Medical Center:

  • P-Problem Solving: Employees take ownership in solving problems effectively, efficiently, and to the satisfaction of customers, or managers. They show initiative in addressing areas of concern before they become problems.
  • A-Ability, Attitude and Accountability: Employees exhibit ability to perform their job and conduct themselves in a professional and positive manner reflecting a professional environment readily assuming obligations in a dependable and reliable manner.
  • C-Communication, Contribution, and Collaboration: Who are our Customers? Anyone who requests our help, needs our work product, or receives our services. Employees focus on customer service with creative solutions while improving the customer experience through clear, courteous, and timely delivery and communication. Sharing ideas with others helps expand our contribution to department goals.
  • T-Teamwork: Employees work to contribute to the department’s success by supporting co-workers, promoting excellence in work product and customer service, and in maintaining a satisfying, caring environment for each other.


Work is performed primarily in a hospital setting where incumbent may be exposed to body fluids and infectious diseases.

Any qualifications to be considered as equivalents in lieu of stated minimums require prior approval of the Vice President for Human Resources Administration, or his/her designee.

This position is security-sensitive and thereby subject to the provisions of Texas Education Code §51.215.

UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community.  As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discriminationon the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status

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2022-2023 Benefits Summary

Health Benefits

  • PPO and ACO Options
  • 100% Coverage for Preventative Health − No Co-Pay
  • Tobacco-Free Incentives
  • Generous Prescription Drug Plan
  • 3 Options for Dental Coverage
  • 2 Options for Vision Coverage
  • Abundance of Wellness and Employee Assistance Programs

Retirement Plan

(Eligibility varies by employment status)

  • The Teacher Retirement System of Texas is a defined benefit plan with 5-year vesting
  • Employee Contribution Max 7.7% of salary
  • Employer Contribution Match up to 7.5% of salary
  • Optional Retirement Program (ORP) defined contribution plan with 1 year, 1 day vesting
  • Employee Contribution Max of 6.65% of salary
  • Employer Contribution Match of 8.5% of salary
  • Optional Tax-Sheltered Annuity
  • Optional Deferred Compensation Plan

PTO Benefits

  • 15 Paid Holidays, Eligible Day 1
  • 8 Hours/Month Accrued Vacation
  • 8 Hours/Month Accrued Sick Leave

Other Benefits

  • On-Site Day Care
  • Employee Discount Program
  • Tuition Reimbursement Program
  • Long-Term Disability Coverage
  • Short-Term Disability Coverage
  • Voluntary Group Life Coverage
  • Accidental Death & Dismemberment Coverage

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Nursing at UTSW

A Vision of Nursing Excellence

Explore the full range of clinical opportunities we offer to new and experienced nursing professionals.

At UT Southwestern, our 3,000+ nurses are known by their credo, “Excellence is our starting point … not our finish line.” Each day, our nurses deliver the outstanding patient care for which UTSW is known, while also contributing to innovative programs and important research that will benefit patients and create new opportunities for current and future nurses.

As a Magnet-designated institution, our nurses are at the forefront of their profession, dispensing care that is guided by four core values:

  • Excellence
  • Innovation
  • Teamwork
  • Compassion

Our nurses are committed to being national leaders among academic health centers and to continuous learning. It’s a journey of excellence at every step along the way.

Progressive, Inclusive Culture

Our nursing culture encompasses a progressive approach to shared governance that helps set the highest standards of nursing care. Here, at your pace, you can tap into our extensive educational and clinical resources as you develop and contribute to innovative programs in clinical practice, research, and education.

Everything starts with a focus on our patients and their families, providing them with personalized care, clinical excellence, and the utmost compassion.

This philosophy mirrors our collaborative team approach that’s fueled by trust, mutual respect, and a commitment to open communication among our physicians and nursing colleagues. We look for ways to leverage your strengths to create higher collective performance and achievements. These ideas help fuel the exceptional professional experience we offer to every member of our nursing team, which includes:

  • A dynamic organizational culture driven by innovation and great care
  • Exceptional benefits – including a generous pension program
  • Beautiful, state-of-the-art facilities

This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information.

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